Higher Education Administration Enrollment Management Track

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Be a Leader. Communicator. Collaborator.

Strategic enrollment management (EM) is an institution-wide approach that uses a wide-angle lens to understand the factors in students’ academic success, psychological development and personal wellbeing. While all our tracks are grounded in EM theory, research and teamwork – a key distinction from other programs – the EM track delves deeply into the administrative service components that when strategically managed work together to recruit and retain the right students for a particular institution.

Track Highlights

The University of Miami, a longtime national leader in EM, is a working laboratory for EM activities. Our EM program was first in the nation and is the only one to focus on predictive modeling.
EM factors explored in class and in hands-on experiences include:
- College & university governance
- Recruitment & admissions
- Retention & graduation
- Academic advising & support
- Financial aid & scholarships
- Market & institutional research
- Student employment & career planning
- Records & registration
- Student accounts
- Housing and dining
- Alumni affairs
- Institutional advancement
A faculty of scholars and administrators from the schools of Education & Human Development and Business Administration and divisions of Enrollment Management and Student Affairs lead our interdisciplinary curriculum.
The EM track culminates in a capstone project practicum and comprehensive exams.
M.S.Ed. Enrollment Management Track Fact Sheet
AY 2021 M.S.Ed. Enrollment Management Track Courses (33 credits)
AY 2020 M.S.Ed. Enrollment Management Track Courses (33 credits)
AY 2019 M.S.Ed. Enrollment Management Track Courses (33 credits)

If you already have a master's degree, check out our Certificate in Enrollment Management.

Program Contact

Program Director

Carol - Anne Phekoo
Clinical Associate Professor
Department of Educational and Psychological Studies
Room: Merrick Building 312-Y
cphekoo@miami.edu
305-284-5013

For Admission Inquiries, contact:

Karina Rodriguez
Applicant Journey Representative
305-284-7343
sehd_admission@miami.edu

For Application Process Questions, contact:

Graduate Studies Office
soegradadmissions@miami.edu

Higher Education Administration Enrollment Management Track

Be a Leader. Communicator. Collaborator.

Track Highlights

Program Contact

Program Director

For Admission Inquiries, contact:

For Application Process Questions, contact:

Department of Educational and Psychological Studies

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